1. Lock ‘n’ Load Adventures requires a 25% deposit to secure your group booking. Your deposit will be deducted from the final balance. Your booking is NOT confirmed until the deposit has been paid. 2. To qualify as a group booking there must be 10 or more paying participants and bookings must be during the week Monday to Friday. 3. If you need to cancel your group booking, before 72 hours of your booking you will be refunded your deposit, minus a 5% cancellation fee. If you cancel your booking within 72 hours of your booking you will not receive a refund. 4. Groups must pre-pay or arrange to pay the balance of the booking on the day of the visit. One payment per group. An invoice fee of $15 does apply if we are to invoice. 5. Adults and supervisors are responsible for the children’s behaviours. We require an active supervising ratio of at least 1:15 adults to students. Extra teachers and adult’s participating are charged at student prices. 6. Membership passes, specials, vouchers or promotional coupons etc. cannot be redeemed during an education booking. 7. By completing this form you agree to the conditions above set out by Lock ‘n’ Load Adventures and must abide by them.